When you download tracks or albums from BigPond Music, the price you are charged is for the cost of the music only. When downloading the music files to your computer it is possible you may incur additional usage charges from your Internet Service Provider (ISP).

Most ISPs charge a monthly fee in exchange for providing Internet access, which will vary depending on which provider you are with, what kind of  plan you have with them and how much you use the Internet. You may pay a single capped monthly fee or pay charges based on how much browsing and downloading you do or a combination of both.

Data Charges for BigPond Internet Customers

The good news is that if you are a BigPond Broadband Member on an ADSL, Cable or Wireless plan (excluding hourly plans), you will not incur any usage charges for downloading files from BigPond Music. Click here for more information.

Data Charges for Other Internet Service Providers

If you are with a different ISP, you can still purchase and download anything from BigPond Music but the file downloads may count towards your monthly usage limit. If you are concerned about incurring any usage charges for downloading content from BigPond Music, you should contact your ISP to confirm the details of your plan and discuss any potential download charges with them.

As a guide a music track when downloading is approximately 4 minutes in length and is about 9MB in size.

Please note, that where your ISP charges for downloading content, similar charges are likely to apply for downloading from all websites not just BigPond websites.

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